TotalChat
TotalChat changes the game by centralizing conversations in a single inbox and also offers the ability to train the AI on your business.
All your chats from a single inbox
WhatsApp API
Take advantage of the most widely used platform for communications today; in addition to attending to your clients, you can send invoices, marketing messages, forms, schedule appointments, and much more.
Instagram & Facebook
You will not only be able to have messages in a unified inbox, but you can also publish or schedule content from the platform for both social networks.
Telegram
Many people love the power and security of Telegram bots; they are undoubtedly a must-have in your customer service channel catalog.
LiveChat on your Website
Your website is your brand, and that's why instant attention must be paramount. Connect your bot or attend to visitors on your page from the unified inbox.
AI agent that tracks inventory
Your AI agent can read data from databases, which is infinitely useful for improving customer service capabilities by providing information on product or service availability at any time of the day.
This is an innovative feature that can really help you close a sale.
The advantages are numerous, your AI agent can really sell while you sleep.
Create your seller with AI
Why should you have an automated salesperson?
With our advanced AI tools, you can build the "perfect salesperson" who works 24/7, has knowledge that a human cannot match, and is capable of kindly and intelligently attending to your potential customers; it can even remember previous conversations.
More advantages?
Always on time, never gets tired or needs vacations, behaves as you instruct and knows everything about your business?
A sales agent who is always available is the dream of any brand.
Create a sales agent capable of courteously addressing any customer inquiries and possessing complete knowledge of your products and/or services.
AI flow bots
Automate responses
Respond with text messages, images, videos, catalogs, location, voice notes, forms, links, payment methods, and much more.
And that's not all!
You can connect the flow bot to the AI agent and thus create a solid customer service system.
Do you want to learn how it works? Click the following button.
Your communications smarter than ever
Good customer service is crucial for increasing your sales.
All channels in one place
Connect WhatsApp Business, Facebook Messenger, Instagram DM, Telegram, and your website. Respond from a single smart inbox.
AI agents available 24/7
Create virtual assistants trained with your products. Answer frequently asked questions, qualify leads, and close sales automatically.
Bilingual
Serves customers in Spanish and English thanks to its integrated translator.
Automate
Create flow bots so that the system responds with text, images, voice notes, video, location, and much more to customer requests.
Teamwork without chaos
Assign conversations, add internal notes, transfer between departments, and maintain the complete history.
Automate Instagram and Facebook
Automate responses, comments, and posts, achieving a complete infrastructure for potential customer support.
Blog
Find tutorials, news, updates, and points of interest.
TotalChat is a true Swiss Army knife for online support.
TotalChat is intuitive, but we understand that you might be looking for a solution where you only need to log in and your team can start working efficiently.
That's why we also offer setup and training services with your business data, so you and your sales agents just need to open the app and that's it! Plus, the AI Agent(s) will already be online.