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Sell and serve better with Messenger

Show your products directly in the Messenger bot. Sending automated messages tailored to the customer's inquiry and with the products you have for sale is extremely easy with TotalChat's Messenger bot.

Using Carousel responses is ideal for showcasing multiple products, allowing customers to scroll through and view them comfortably. It provides detailed information and offers purchase links to drive immediate action.

Collect information from your users

The User Input Flow and Custom Fields of TotalChat in the Messenger chatbot give you the power to collect information conversationally. This tool can simulate a real human and gather valuable data from your customers.

This will help you collect and store information from your subscribers to segment them later and target the right audience with personalized messages. Additionally, exporting User Input Flow data can be highly effective for use in any other site or application.

Follow-up messages

The sequence campaigns they are an effective way to keep the interest of your active customers by automatically sending them valuable and relevant content.

You can design a sequence for each stage of the purchasing process. Once the user subscribes to the flow in the chatbot, they will receive scheduled automatic messages from the very first minute for a period of 30 days. Additionally, each message in the sequence can trigger a complete and personalized chatbot flow.

Persistent Menu and Icebreaker Questions

The Persistent Menu and the Icebreakers are designed to initiate interaction with new subscribers on Messenger.

• Persistent Menu: It is located in the bottom corner (three-line or "hamburger" icon), allowing users to quickly find key sections of your business.

• Icebreakers: They are buttons with frequently asked questions. When clicked, the user receives an immediate automatic response, facilitating communication from the very first contact.